Reference

How cityjob5 Handles Your Personal Information

When you open an account with us, we collect only what we need to run it — your contact details, payment method identifiers for JazzCash, Easypaisa or Raast, and session activity.

Account data only — no extrasJazzCash, Easypaisa, Raast wallet info handled securelyYou can request data access at any timeNo selling of personal data to third partiesPakistan-based accounts covered under this policy
cityjob5 How cityjob5 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We keep your account data on secured servers with access restricted to the team functions that need it — account verification, payment processing and fraud checks. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security Wallet identifiers for JazzCash, Easypaisa and Raast are stored in encrypted form. We only retain the reference number needed to match a transaction — never your PIN or full wallet credentials.
Cookie Use and Control We use session cookies to keep your lobby state intact as you switch from mobile to desktop. Non-essential tracking cookies require your consent and can be switched off from your browser at any time.
Data Retention Period Account records are kept while your account remains active and for a period after closure, as required under applicable rules. After that window, personal identifiers are removed from live systems.
Your Right to Access and Correction You can request a copy of what we hold on you, or ask us to correct inaccurate details. Submit the request through live chat or email with your registered number and we will respond in writing.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these directly. Reach us through any of the channels below and quote your registered phone number so we can locate your account quickly.

Live Chat Open the chat icon in your account dashboard. Quote your registered number and select the privacy or account topic. Our team picks up the request and responds in the same session.
Email Support Send your data request or privacy query to our support address listed in your account settings. Include your registered phone number and the specific change or request you need handled.
In-App Account Settings From your mobile account page, go to Settings, then Privacy. You can review stored details, withdraw marketing consent, and flag a data query directly from that screen without contacting support.

Common Questions About Your Privacy on cityjob5

These are the questions we hear most often about how we handle account data, cookies, wallet information and your rights as someone who has registered with us.

We do not sell your data. We share limited information with payment processors like JazzCash, Easypaisa and Raast only to complete your transactions, and with fraud-detection partners to protect your account.

Contact us via live chat or the support email in your account settings. Quote your registered phone number. We will compile and send your data summary within the timeframe set out in our policy.

Yes. Submit a deletion request through live chat or email. We will close your account and remove personal identifiers, though some transactional records may be retained as required by applicable rules.

Wallet reference numbers are removed from active records after your account closes, within the retention window stated in this policy. We do not keep payment credentials beyond what is needed for transaction reconciliation.

No. Our cookies operate only within the cityjob5 domain to maintain your session and lobby state. We do not run cross-site tracking or share browsing data with advertising networks outside the platform.

We post the updated version on this page with a revision note at the top. If changes affect how we handle your data materially, we will send a notice to your registered contact before the changes take effect.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.