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What Our Legal Terms Mean for Your Account

cityjob5 operates under terms that govern how your account works, how your data is handled, and what applies when you fund via JazzCash, Easypaisa, or Raast.

Account Terms Apply at RegistrationPakistan-Eligible Regions OnlyJazzCash, Easypaisa, Raast CoveredData Handled Under Our Privacy PolicyContact Support to Raise a Legal Query
cityjob5 What Our Legal Terms Mean for Your Account
LEGAL CONTACT PATHS

Raise a Legal Query With Our Team

If you have a question about how our terms apply to your account, or if you want to request a change to your personal data, our support team is the right first contact. You can reach us through the channels below — have your registered email and account ID ready so we can locate your record quickly.

Live Chat Start a chat session from the account dashboard. Identify your query as a legal or policy matter and an agent will escalate it to the right team.
Email Support Send your legal or data query to our support address found in the account help section. Include your registered email and a clear description of the issue.
Account Ticket Logged-in users can raise a formal support ticket under the Help menu. Legal tickets are tagged separately and handled with a written response for your records.
HOW WE HANDLE POLICY

Data, Cookies, Security and Your Rights

Our approach to your account data is straightforward: we collect what is needed to run your account, verify transactions, and keep the platform secure. We do not sell your personal data to third parties. Here is how the key areas work in practice.

Data Retention We keep your account data for as long as your account is active and for a period after closure as required by our operating policies. You can request a summary of what we hold by contacting support.
Cookie Policy We use session and preference cookies to maintain your login state and remember your wallet choice — JazzCash, Easypaisa, or Raast. You can manage cookie settings from your browser at any time.
Account Security Your account is protected by a one-time PIN sent to your registered mobile number on each login. This applies whether you access via the mobile browser or the desktop site — the OTP step does not change.
Requesting Changes To correct, update or request deletion of your personal data, raise a ticket through the Help menu or email our support address. We respond in writing so you have a record of the outcome.

Common Legal and Policy Questions

These are the questions we hear most often about how our terms work, what your rights are, and how to take action on your account data.

Yes. Our account terms apply equally regardless of which wallet you use. JazzCash, Easypaisa, and Raast deposits and withdrawals are all governed by the same policy clauses.

You can. Raise a support ticket from the Help menu or email our support address with your account ID. We will send a written summary of the data we hold for you.

After closure, we retain data for a period set out in our retention policy. We do not use it for marketing after your account is closed. You can ask for the specific retention period via a support ticket.

Access depends on local law and the region you are in. Our terms do not override local regulation. Check whether online gaming is permitted where you are before creating or continuing to use an account.

We notify you at the email address registered to your account when we update our terms. We recommend keeping that email address current so you do not miss a policy change that affects you.

Contact our support team before continuing to use your account. Raise a formal ticket so the matter is logged in writing. Our team will review and respond with the applicable policy position.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.